FAQs

Are your baked goods pre-made?

We make everything from scratch on site from our mayo to all our pastries to ensure quality and freshness in our products.

Do you do birthday cakes?

We do not do typical "ready to go" larger cakes such as birthday cakes, however we do have the option online to pre-order larger sizes of our regular cake flavours. 

Do you do pies?

We do! Single serve and larger pies are available to order online for all our pie flavours.

Can I order same day pickup?

To order same day pickup call our store for item availability and your selection will be put aside on hold for you. 

Do you deliver? 

We do not offer delivery through our site, however for larger orders we can accommodate delivery through a rideshare service for an extra fee. 

Do you offer catering? 

Yes! For catering orders contact us at info@fantail.biz to receive more information and quotes. 

Do you offer gluten free items?

We have an assortment of gluten friendly items, however due to the smaller size of our space we do not recommend these items to those with severe gluten allergies as the kitchen itself is not a gluten free space. 

Do you offer vegan items?

We offer a variety of vegan items and are expanding our options every day!

Are your items safe for people with nut allergies?

We offer many nut free items however our kitchen itself is not a nut free space so we always recommend any customers with allergies let us know in advance so that we can be sure to avoid cross contamination for them. 

Will the café open indoors again?

Absolutely! Currently we are keeping our takeout window to be able to work on renovating the interior of the store. Our goal is to have the café open again with indoor seating by Winter/Spring 2023. 

Do you accept cash?

Yes, we accept cash, card, and Apple Pay/mobile payments.