FAQs

Are your baked goods brought in from elsewhere?

We make everything from scratch to ensure quality and freshness in our products.

Do you do birthday cakes?

We do not do typical "ready to go" larger cakes such as birthday cakes, however we do have the option on our website to pre-order larger full cake sizes of our regular cake flavours. 

Do you do pies?

We do! Mini pies and larger pies can be special ordered through our website.

Can I pre order baked goods and put them on hold?

Advance orders are always welcome for any of our products provided we are given enough notice. Last minute orders may also still be accepted but depend on availability. 

Do you deliver? 

Currently we do not deliver. 

Do you offer catering? 

Yes! For catering orders contact us at info@fantail.biz to receive more information and quotes. 

Do you offer gluten free items?

We have an assortment of gluten friendly items, however due to the smaller size of our space we do not recommend these items to those with severe gluten allergies as the kitchen itself is not a gluten free space. 

Do you offer vegan items?

We offer a variety of vegan items and are expanding our options every day!

Are your items safe for people with nut allergies?

We offer many nut free items however our kitchen itself is not a nut free space so we always recommend any customers with allergies let us know in advance so that we can be sure to avoid cross contamination for them. 

Will the café open indoors again?

Absolutely! Currently we are keeping our takeout window to be able to work on renovating the interior of the store. Our goal is to have the café open again with indoor seating by Fall/Winter 2022. 

Do you accept cash?

Currently we are not set up to accept cash, however it will be making it's return to the café as a payment option mid September 2022.